General Questions
What is DP Tehnology?
DP Tehnology is a Michigan-based company specializing in premium LED lighting solutions for residential, commercial, architectural, automotive, and decorative applications. We are committed to providing innovative, energy-efficient products with reliable customer support.
Where are you located?
Our business operates from Michigan, United States, serving customers throughout the U.S. and selected international destinations.
What products do you sell?
We offer a wide range of LED lighting products, including:
- LED Strip Lights
- Smart LED Lighting
- LED Controllers
- Power Supplies
- LED Modules
- Commercial Lighting
- Decorative Lighting
- Outdoor Lighting
- Accessories and Installation Components
Orders
How do I place an order?
Simply browse our products, add your desired items to your shopping cart, and proceed to our secure checkout.
Can I modify or cancel my order?
Yes, but only before your order has been processed or shipped.
Please contact Customer Support as soon as possible if changes are needed.
How can I check my order status?
Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor your shipment.
Shipping
Do you ship throughout the United States?
Yes. We ship across the continental United States and to additional locations when available.
How long does shipping take?
Estimated delivery times are:
- Standard Shipping: 3–7 Business Days
- Expedited Shipping: 2–4 Business Days
- Express Shipping: 1–2 Business Days
Delivery times may vary depending on your location and the shipping carrier.
Returns & Refunds
Can I return my purchase?
Yes.
Most products may be returned within 30 days of delivery, provided they are unused, in their original packaging, and accompanied by proof of purchase.
Please review our Return & Refund Policy for complete details.
When will I receive my refund?
Approved refunds are generally processed within 5–10 business days after the returned item has been received and inspected.
Warranty
Do your products include a warranty?
Yes.
Most eligible products include a Limited Manufacturer’s Warranty against defects in materials and workmanship.
Warranty periods vary depending on the product category.
What is not covered under the warranty?
The warranty does not cover:
- Improper installation
- Physical damage
- Electrical misuse
- Water damage (unless rated)
- Unauthorized modifications
- Normal wear and tear
Payments
What payment methods do you accept?
We accept secure payment methods available during checkout, including major credit and debit cards, and other supported payment services.
Is my payment information secure?
Yes.
All payments are processed through encrypted and secure payment providers. DP Tehnology does not store your complete payment card information.
Products
Are your LED products energy efficient?
Absolutely.
Our LED lighting products are designed to provide high brightness while consuming significantly less energy than traditional lighting.
Can your LED products be installed outdoors?
Many of our products are suitable for outdoor use, but only those specifically rated for outdoor or wet-location applications.
Always review the product specifications before installation.
Customer Support
How can I contact DP Tehnology?
You can reach us through our Contact Us page or by using the contact information provided below.
Contact Information
DP Tehnology
EMAIL: support@dptehnology.com
PHONE NUMBER: +1 (813) 683-6868
ADDRESS: Michigan, United States
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)