Effective Date: July 28, 2026
At DP Tehnology, we stand behind the quality and performance of our LED lighting products. This Warranty Policy outlines the coverage, limitations, and procedures for warranty claims.
LIMITED WARRANTY
DP Tehnology provides a Limited Manufacturer’s Warranty on eligible LED lighting products against defects in materials and workmanship under normal residential or commercial use.
The warranty period begins on the date of delivery shown on your proof of purchase.
WARRANTY PERIOD
Unless otherwise stated on the product page:
- LED Strip Lights: 1 Year Limited Warranty
- LED Modules: 1 Year Limited Warranty
- LED Controllers: 1 Year Limited Warranty
- LED Power Supplies: 1 Year Limited Warranty
- Smart LED Devices: 1 Year Limited Warranty
- Commercial LED Fixtures: Up to 3 Years, when specified on the product page.
The applicable warranty period will always be indicated in the product description if it differs from the standard coverage.
WHAT IS COVERED
This warranty covers manufacturing defects, including:
- Failure of LED components under normal use.
- Electrical defects caused by manufacturing.
- Defective internal components.
- Products that do not perform according to published specifications.
If a product is determined to be defective, DP Tehnology may, at its sole discretion:
- Repair the product.
- Replace the product with the same or an equivalent model.
- Issue a store credit.
- Provide a refund when appropriate.
WHAT IS NOT COVERED
This warranty does not cover damage resulting from:
- Improper installation.
- Incorrect wiring or electrical connections.
- Power surges or electrical fluctuations.
- Water exposure on products not rated for wet locations.
- Physical abuse, accidents, or misuse.
- Unauthorized repairs or modifications.
- Normal wear and tear.
- Cosmetic damage that does not affect product performance.
- Commercial use of products intended only for residential applications.
WARRANTY CLAIM PROCESS
To submit a warranty claim, please contact our Customer Support team with:
- Your order number.
- Proof of purchase.
- A detailed description of the issue.
- Clear photographs or videos showing the defect.
Additional information may be requested to help evaluate your claim.
INSPECTION AND RESOLUTION
Once your claim is received, our technical team will review the information provided.
If your claim is approved, DP Tehnology may choose to:
- Replace the defective product.
- Repair the product.
- Issue a store credit.
- Offer a refund if a replacement is unavailable.
SHIPPING FOR WARRANTY CLAIMS
If the warranty claim is approved due to a manufacturing defect, DP Tehology may cover the shipping costs associated with the replacement product.
Customers may be responsible for shipping costs when the issue is not covered under this warranty.
LIMITATION OF LIABILITY
Except as required by applicable law, DP Tehnology shall not be responsible for indirect, incidental, consequential, or special damages arising from the use or inability to use our products.
This warranty provides specific legal rights, and you may also have additional rights that vary by state.
GOVERNING LAW
This Warranty Policy shall be governed by the laws of the State of Michigan, together with any applicable federal laws of the United States.
CONTACT US
For warranty assistance, please contact:
DP Tehnology
EMAIL: support@dptehnology.com
PHONE NUMBER: +1 (813) 683-6868
ADDRESS: Michigan, United States